Shipping policy

Company: Dezzaro

Selling Countries: The United States

Address: 1309 Coffeen Avenue, STE 1200, Sheridan, WY 82801, United States

Dezzaro Shipping Policy

Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

SHIPPING RANGE

- Countries: We currently ship within the United States.

- Future Expansion: Expansion to other shipping areas is being considered.

SHIPPING COSTS

- Within the United States: We offer free shipping on all orders.

- No Hidden Fees: All costs are clearly stated at checkout.

ORDER PROCESSING TIME

- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.

- Last Order Time: 22:00 Mountain Standard Time.

- Weekend Orders: Orders placed on weekends are processed the next business day.

TRANSIT TIME

- Estimated Transit Time: 6-12 business days.

- Total Delivery Time: It will take a total of 7-14 business days to receive your order. Including the processing time.

- Business Days: Shipments occur Monday to Friday.

- Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.

SHIPPING PROCESS

- Reliable Courier Services: We ship via DHL and Fedex.

- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.

- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.

TRACKING INSTRUCTIONS

- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.

- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.

- Questions: Our support team is ready to assist with any questions about tracking your order.

MISSING ITEMS PROCEDURE

- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via info@dezzaro.com

- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.

RETURN POLICY

- Returns: Returns are accepted within 30 days of DELIVERY DATE.

- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.

- Costs: Return shipping costs are the responsibility of the customer unless there is a specific scenario.

- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.

For more information on our return policy, please visit our Return & Refund Policy.

RESTOCKING FEE

- No Restocking Fee: Dezzaro does not charge a restocking fee for any returns.

RETURN DELIVERY COSTS

- For Defective Products: We will provide you with a replacement or refund, avoiding any large shipping fees back to our central warehouse.

- For Customer Remorse (Change of Mind): The actual cost of return delivery will be charged to the customer. This applies when the customer purchased the wrong product, the item does not fit, or they no longer want the item.

Questions?

Visit our FAQ page or contact our customer service.

Contact Us

Company: Dezzaro

Address: 1309 Coffeen Avenue, STE 1200, Sheridan, WY 82801, United States

E-Mail: info@dezzaro.com

Contact Form: Access Our Contact Page HERE

Phone: +1 260-334-4828

Customer Service: Monday to Friday between 9:00 am to 5:00 pm.